Dynamics 365 Business Delivery and Functional ERP Specialist

At District Photo, our employees are the heart of our company. We are seeking a Dynamics 365 Business Delivery and Functional ERP Specialist in our Beltsville Maryland factory (Hybrid)

Role Summary

We are seeking a functional ERP specialist with strong business-process experience to support and enhance our Microsoft Dynamics 365 Business Central platform.

This role is focused on understanding how the business operates, partnering with teams across operations, finance, and supply chain, and ensuring the ERP system supports efficient, scalable processes.

This is not a development role-we are looking for someone who can translate business needs into system solutions and drive adoption across the organization.

Key Responsibilities

Business Process Ownership & Engagement

• Act as the primary ERP partner to business teams across Finance, Operations, Production, and Customer Service
• Lead discussions to understand business challenges and identify process improvements
• Translate operational needs into clear functional requirements
• Drive ERP adoption and support change management across departments

Benefits

401K, paid vacation, paid holidays, sick and safe leave, life insurance, medical, dental, vision, and short/long term disability benefits.

Culture

At DPI, our success is powered by our people and its client's satisfaction ratings. Our culture allows employees to be engaged, empowered, and rewarded. We are a diverse and inclusive company who seeks to expand our brand by hiring collaborative individuals who think outside of the box. We are committed to providing a safe and healthy workplace for all of our employees and visitors. Check us out

ERP Functional Support & Improvement

• Configure and support Dynamics 365 Business Central to align with business processes
• Maintain and prioritize the functional backlog of improvements
• Identify opportunities to streamline workflows and increase efficiency
• Support system enhancements and upgrades from a business perspective

Testing & Solution Validation

• Lead User Acceptance Testing (UAT) with business stakeholders
• Develop and execute functional test scenarios
• Ensure solutions meet real-world operational needs before deployment

Integration Coordination (Reframed)

• Partner with technical teams to support integrations with warehouse, production, and reporting systems
• Define business requirements for integrations (not build them)
• Validate that integrations meet operational needs

Required Experience (Adjusted)

• 5+ years of ERP functional experience (not development)
• This is a functional/business-facing role. Candidates with primarily software development or coding backgrounds will not be a fit.
• 3+ years with Microsoft Dynamics 365 Business Central or NAV
• Strong experience working directly with business stakeholders in operational environments
• Proven ability to analyze and improve business processes
• Experience gathering and documenting functional requirements

Preferred Background (Sharpened Targeting)

• Experience in manufacturing, print, logistics, or fulfillment environments
• Experience supporting ERP implementations or major business system changes
• Comfortable working cross-functionally with operations-heavy teams

Key Skills (Refocused)

Functional

• Business process analysis and optimization
• ERP configuration (not coding)
• Understanding of financial and operational workflows

Delivery

• Workshop facilitation with business teams
• Requirements gathering and documentation
• Stakeholder communication across technical and non-technical groups

Personal

• Ability to translate business needs into system solutions
• Strong communication with non-technical stakeholders
• Practical, process-oriented problem solving

District Photo Inc.

Founded in 1949 by Melvin Cohen as a small black & white photo lab, the business grew during the last half of the 20th century into a large wholesale photofinishing lab serving mid-Atlantic retailers and a national mail order film business. In the late 1990's under Neil Cohen's leadership, DPI acquired a photo business in the UK and has transitioned from a mid-Atlantic film developing lab to multiple state-of-the-art digital labs shipping millions of photos worldwide every day.

Today, District is one of the largest variable data printing companies in the world as their facilities comprise over a million square feet of manufacturing space with a global reach that sets them apart in the digital printing market. With 7 production fulfillment facilities located in the United States (MD, PA, KY, AZ), England, the Czech Republic & Australia, District Photo is the leader in creating photo-based products as they deliver millions of prints, greeting cards, books, calendars, blankets, mugs, and other gift items yearly.

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